Yes! We offerfree shipping within the U.S. on all orders over $35. Orders under $35 will have a calculated shipping rate at checkout.

No, we do not offer local pick-up at this time.

You can return items within 30 days of purchase, as long as they are unused and in original condition and packaging. Sale items are not eligible for refunds.

Once we receive and inspect your return, you’ll be notified via email. If approved, the refund will be issued to your original payment method within a few business days.

Yes, we replace items if they aredefective or damaged. Contact us at shop@oktoclay.comto begin the process.

We are share a link to PDF Returns form in Your Shipping Confirmation email

click on link in email named "Download PDF Returns form" on the top of email.

Mail your return to:

DZ Fulfillment C/O Ukidz LLC
1150 Allanson Road
Mundelein, IL 60060

You are responsible for return shipping costs. We recommend using a trackable service or adding insurance for returns over $75.

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

Yes! All OKTO Sensory Art products are made from natural, safe materials and carry quality certifications in more than 30 countries worldwide.

Not at all. Our materials are designed to be convenient, clean, and easy to use—so you can enjoy creativity without worrying about clutter.

Our sets are designed for the whole family. They are simple, convenient, and inspiring for both adults and kids, making creativity enjoyable for everyone.

Yes, OKTO Sensory Art is recommended by the Art Therapy Association as a tool for improving psychological health, relaxation, and creative development.

Art therapists recommend our sets as an excellent way to reduce stress, calm the mind, improve concentration, and encourage mindfulness.

They help build fine motor skills, which are essential for speech and intelligence growth. At the same time, they keep children engaged and focused in a fun and playful way.