Política de envío

General Information

Please note, USPS is taking longer than normal to scan, process, and deliver the packages. With a Free shipping offer, we are currently using USPS Ground Advantage.

Shipping

Free shipping within the US on all orders over $25 using USPS Ground Advantage, Priority Mail, UPS Ground, or FedEx Ground.  Orders under $25 will use a calculated shipping rate provided by service providers (orders to HI, AK, and all other US territories, including Armed Forces addresses, will be shipped via USPS Priority Mail).  There is one business day processing, so generally, the delivery will take between 2 and 8 days, depending on your location (*Please note, USPS Ground Advantage, USPS Priority Mail, UPS SurePost, UPS Ground, FedEx Home Delivery, and FedEx Ground are not guaranteed delivery services. ).

We also offer a 2–3 business day shipping option for an additional payment of 9.99 USD.

Although we normally do not require the signature confirmation for the delivery, your local post office may ask for it depending on your area. In addition, the signature will be required for orders more than $50 in value.

Pick Up

We do not have a physical presence, and unfortunately, pick-up is not available at this time.  

Taxes

There's currently no sales tax for orders shipping outside of Florida.

KATE LIBMAN PRODUCTION LLC is located in Florida, with an office in Florida. Taxes are collected for orders within these states. Current taxes collected for FL is 6% and IL is 10%. The rest are collected based on the zip code. Our shopping cart automatically calculates the appropriate taxes during the checkout process.

At this time, we are not required to collect sales tax on orders delivered outside of the listed states.  However, you may be required to remit sales tax to your local taxing authority.

Order Tracking

Once the order is process, the tracking information will be emailed to the address provided.  You will be able to track the package on UPS.com or USPS.com.

Backorder/Pre-Order

If an item is listed as backordered or pre-order, you may still purchase it.  We will ship it out as soon as it is available.  The days listed are approximate, and we will notify you if the delay will be longer than expected.  If there are other items on the order, we will ship it complete once out of stock item becomes available. Please note, the credit card is charged once you place the order.